How do I request a refund?

Message support on WhatsApp or email within 7 days of your subscription start date, stating your order details and the reason for the refund request.

How long does a refund take to process?

Refunds are typically processed within a few business days of an approved request, returned to the original payment method where possible.

Legal

Refund Policy

Last updated: [insert date before publishing]

7-day money-back guarantee: if you're not satisfied with the service within 7 days of your subscription start date, you can request a full refund.

1. Eligibility

Refund requests must be made within 7 days of the original subscription start date.
Available on new subscriptions — renewal payments on an existing long-running account are handled case by case, since the 7-day window is intended to let new customers evaluate the service.

2. How to Request a Refund

Contact us via WhatsApp or email with your order details and the reason for the request. See our Contact page for the fastest way to reach support.

3. Processing Time

Approved refunds are typically processed within a few business days, returned to the original payment method used at checkout where the payment provider supports it.

4. Reseller Credit Purchases

Reseller credit packs are treated separately from retail subscriptions — unused credit balances are generally not refundable once a reseller panel has been actively used. Contact support before purchasing a large credit pack if you have questions about this.

5. Contact

For any refund question, reach us at [email protected] or through WhatsApp.

Request a Refund on WhatsApp →